Privacy Policy
Last updated: July 15, 2026 Satori Knife operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a personalized shopping environment (“Services”). Satori Knife is powered by Shopify technology, which allows us to offer the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal data when you visit and use the Services, make purchases through them, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall apply to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read and understand this Privacy Policy and the practices described herein regarding the collection, use, and disclosure of your data. Personal Information We Collect and Process When we use the term “personal information,” we refer to information that identifies you or can reasonably be linked to you. Personal information does not include information collected anonymously or that has been anonymized in a way that prevents your identification or association with you. We may collect or process the following categories of personal information, including inferences drawn from them, depending on how you use the Services, your place of residence, and to the extent permitted or required by applicable law:
Contact Data includes first and last name, address, billing address, shipping address, phone number, and email address.
Financial Data includes credit card numbers, debit card numbers, financial account numbers, payment card details, financial account details, transaction details, payment methods, payment confirmations, and other payment data. Account Information includes username, password, security questions, preferences, and settings. Transaction Information includes items you view, add to cart, add to wishlist, purchase, return, exchange, or cancel, as well as past transactions. Communications include information provided when communicating with us, for example when sending a customer service inquiry. Device Information includes information about your device, browser, or network connection, IP address, and other unique identifiers. Usage Information includes information about your interactions with the Services, including how and when you use or navigate through the Services.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you, including when you create an account, visit or use our Services, communicate with us, or otherwise provide us with personal information. Automatically through the Services, including from your device when you use our products or services or visit our websites, and through cookies and similar technologies. From service providers, including when we work with them to support certain technology and they collect or process your personal information on our behalf. From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us and the Services you use, we may use your personal information for the following purposes:
Providing, customizing, and improving the Services. We use your personal information to provide the Services, including to fulfill contracts with you, process payments, fulfill orders, remember your preferences and items of interest, send account-related notifications, process purchases, returns, exchanges or other transactions, create and maintain your account, manage shipping, enable returns and exchanges, allow you to post reviews, and create personalized shopping experiences (e.g., by recommending products related to your previous purchases). Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text messages, or traditional mail, and to show you online advertisements for our products or services on our Services or on other websites, including based on items you have purchased or added to your cart or other activity in the Services. Security and Fraud Prevention. We use your personal information to authenticate your account, ensure secure payments and purchases, detect and investigate potentially fraudulent, illegal, harmful, or malicious activity, take appropriate action to combat it, protect public safety, and ensure the security of our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly advise against sharing your username, password, or other authentication details with anyone. Communicating with You. We use your personal information to provide customer service, respond to your inquiries, deliver effective services, and maintain our business relationship with you. Legal Reasons. We use your personal information to comply with applicable law, respond to lawful legal processes (including requests from law enforcement or government authorities), conduct investigations or participate in civil, potential or actual litigation, or other dispute resolution proceedings, and to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include:
With Shopify – we may disclose data to vendors and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, fulfillment, and shipping). With business and marketing partners for marketing services and to show you advertisements. For example, we use Shopify to provide personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your data in accordance with their own privacy policies. Depending on your place of residence, you may have the right to opt out of the sharing of your information for personalized advertising and cross-context behavioral marketing. When you instruct us to disclose specific information to third parties, request it, or consent to it (e.g., for shipping products or when using social media widgets or login integrations). With our affiliates or within our corporate group. In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including in response to court orders, search warrants, and similar requests), to enforce our Terms of Service or policies, and to protect and defend the Services, our rights, your rights, or the rights of others.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of the Services in order to provide and improve them. Information submitted through the Services will be transmitted to and shared with Shopify and third parties who may be located in countries other than your country of residence for the purpose of providing services to you. Furthermore, to secure, develop, and improve our business, we use certain advanced Shopify features that include data and information obtained from your interactions with our Store, other merchants, and the Shopify platform. To provide you with these advanced features, Shopify may use personal information collected during your interactions with our Store, other merchants, and the Shopify platform. In such circumstances, Shopify is responsible for processing your personal information, including responding to your requests regarding your rights in relation to the use of your personal information for these purposes. To learn more about how Shopify uses personal information and any rights you may have, please visit Shopify’s Consumer Privacy Policy. Depending on your place of residence, you may exercise your applicable rights regarding your personal data [here – Shopify Privacy Portal link]. Third-Party Websites and Links The Services may contain links to websites and other online platforms operated by third parties. When you move to websites not affiliated with or controlled by us, you should review their privacy and security policies as well as their terms and conditions. We do not guarantee the privacy or security of such websites and are not responsible for them. This includes, among other things, the accuracy, completeness, and reliability of information found on those sites. Information you provide in public or semi-public places, including information shared on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restriction on our or the third party’s use. Our inclusion of such links does not imply endorsement of the content on such platforms or their owners or operators, except as explained in the Services. Children’s Data The Services are not intended for use by children. We do not knowingly collect any personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge of “sharing” or “selling” (as defined by applicable law) personal information of persons under 16 years of age. Security and Retention of Your Data Please note that no security measures are perfect or impenetrable, and we cannot guarantee “absolute security.” Additionally, any information transmitted to us may not be secure during transmission. We discourage the use of insecure channels to transmit sensitive or confidential information to us. The length of time we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services to you, comply with legal requirements, resolve disputes, or enforce other applicable contracts and policies. Your Rights and Choices Depending on your place of residence, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may reject your request as permitted by law.
Right to Access/Information – You may have the right to access the personal information we hold about you. Right to Deletion – You may have the right to request deletion of the personal information we hold about you. Right to Correction – You may have the right to request correction of inaccurate personal information we hold about you. Right to Data Portability – You may have the right to obtain a copy of the personal information we hold about you and request its transfer to a third party in certain circumstances and with certain exceptions. Managing Communication Preferences – We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as those regarding your account or orders.
If you are a resident of the United Kingdom or the European Economic Area and subject to the exceptions and limitations provided by local law, in addition to the rights described above, you may also have the following rights:
Objection to and Restriction of Processing – You have the right to ask us to stop or restrict the processing of your personal information for certain purposes. Withdrawal of Consent – Where we rely on your consent to process your personal information, you have the right to withdraw that consent. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
You may exercise any of these rights where indicated in the Services or by contacting us using the contact details below. To learn more about how Shopify uses your personal information and the rights you may have, including rights related to Shopify’s processing, please visit: https://privacy.shopify.com/pl. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as required by applicable law. You may authorize a representative to submit requests on your behalf. Before accepting such a request, we will require proof that the representative is authorized by you and may ask you to confirm your identity directly. We will respond to your request within the timeframe provided by applicable law. Complaints If you have any complaints about how we process personal data, please contact us using the contact details below. Depending on your place of residence, you may have the right to appeal our decision by contacting us or to lodge a complaint with your local data protection authority. A list of relevant data protection supervisory authorities in the EEA can be found here. International Data Transfers We may transfer, store, and process your personal information outside of your country of residence. If we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized data transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the relevant UK supervisory authority, unless the data is transferred to a country that has been recognized as providing an adequate level of protection. Changes to This Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and notify you of changes as required by applicable law. Contact If you have any questions about our privacy practices or this Privacy Policy, or to exercise any of your rights, please contact us by phone, email at satoriknife@gmail.com, or by mail at: Satori Knife Osiedle 1000lecia PP 10 Wejherowo 84-200, Poland In accordance with applicable data protection laws, we are the controller of your personal information.